Vendor Agreement
Last updated: 7 July 2026
1. Becoming a Vendor
By registering as a Vendor on Vendor Wave, you agree to these terms in addition to the general Terms of Service.
2. Listings
You warrant that you own or are authorised to sell every product you list. Listings must be accurate, lawful, and free of misleading claims.
3. Service Fee
Vendor Wave deducts a 5% service fee from each completed order before payout.
4. Escrow & Payouts
Buyer payments are held in escrow until delivery is confirmed. Payouts are released to your registered MoMo number (MTN, Telecel, AirtelTigo) on request via the Payout Vault and approved by an admin.
5. Verified Seller Badge
The optional Blue Tick costs a one-time GHS 20 and is non-refundable. It may be revoked by Vendor Wave at any time for breach of these terms.
6. Refunds & Disputes
You must honour reasonable buyer refund requests for defective, undelivered or materially-different products. Persistent disputes may result in account suspension.
7. Prohibited Items
No illegal goods, weapons, drugs, counterfeit items, hateful content, or items violating Ghanaian law.
8. Marketing
You grant Vendor Wave a non-exclusive licence to display your product images and store details for the purpose of marketing the marketplace.
9. Termination
Either party may terminate this agreement. Outstanding escrow funds are released or refunded as appropriate.
10. Contact
Questions? Email vendorwavemarket@gmail.com.