Vendor Wave

Privacy Policy

Last updated: 7 July 2026

1. Information We Collect

We collect: account info (name, email, phone, role), transaction info (orders, payouts, MoMo numbers), device info (browser, IP), and chat support messages.

2. How We Use Your Data

To run your account, process payments, deliver orders, send SMS confirmations and OTPs, prevent fraud, and improve the Platform.

3. Sharing

We share only what is necessary — with Paystack (payments), GOnlineSMS (messages), and dispatch riders (delivery info). We do not sell your personal data.

4. Cookies

We use essential cookies to keep you signed in and remember your consent. You can manage cookies in your browser settings.

5. Data Retention

We retain account and transaction records for as long as your account is active or as required by Ghanaian law.

6. Your Rights

You may request access, correction, or deletion of your data by emailing vendorwavemarket@gmail.com.

7. Security

We use encrypted connections (HTTPS), database row-level security and limited admin access to protect your data. No system is perfectly secure — report concerns promptly.

8. Changes

We may update this policy. Material changes will be communicated in-app or by email.